Privacy Policy

We (“We,” “Us,” or “Our”) are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect and store the information you provide through the ชลธาร โมเนริกซ์ website (the “website”).

These principles will be upheld:

  • To ensure transparency in how we collect and process your personal information:

We want you to be able to make informed decisions about the use and processing of your personal data. That’s why we created this website. To achieve this, we employ a range of methods and procedures to give you clear, relevant information on how we handle personal data.

If we determine that you require specific details, we will provide you with the information at the appropriate date and time.

We are pleased to answer any questions you may have and to provide any clarifications you need regarding limitations required by law. We can be reached by email at the address below: info@chonlathan-monerix.com

  • We will use personal data solely for the purposes outlined in this policy.

We may process Personal Data for a variety of purposes, including providing the website to you, connecting you with third-party trading platforms (the "Services"), enhancing the site, protecting our rights and interests, maintaining and delivering the Services, complying with legal and regulatory obligations, and performing administrative and business activities to support the delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

  • Make effective use of essential tools to safeguard your rights over personal data:

To help you exercise your rights, we provide extensive resources. Contact us anytime to access your personal data, request that we correct or delete it, or ask us to stop using it for certain purposes or overall. You may also request that we transfer your information to you or to a third party. We will strive to accommodate your requests.

  • Protect your personal data:

While we cannot guarantee absolute security of your personal data, we will continually apply a comprehensive set of measures and technologies to help ensure your personal data remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy describes the types of personal data the company collects from natural persons and how it processes, shares with third parties, and protects that data.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through the combination of additional information we hold or can access.

The Policy defines “processing” as any process that involves the use or collection of personal data. It includes the management, structuring, and storage of such data

Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly collect or solicit information from individuals under 18 years old, nor do we knowingly permit such individuals to use our services. If we learn that we have obtained information about a child, we will remove it as quickly as we can.

2. What personal data do we hold about you?

When you use our services and channels or visit our website, we collect personal data. In some cases, we may ask you to provide it directly. In others, we collect it by analysing how you use our services and channels, or by receiving information about you from our third-party partners.

3. No obligation to disclose personal information to the Company and any consequences.

You are not required to provide us with any personal data. However, in some situations, choosing not to do so may limit our ability to deliver certain services. This may also prevent users from accessing the website.

4. What types of personal data can we collect? When you visit our website, we may collect the following personal information:

This includes details about your online activity log, traffic data (such as IP address and the date and time of access), the language you use, software crash logs, the type of browser, and information about the device you use. The information we collect is not personal and cannot be used to identify you.

Personal Data we receive from you: Any personal data you voluntarily provide to Us when you connect to a third-party online trading platform through Us.

Personal information you submit directly to third-party platforms to facilitate transactions: this may include your full name, address, phone number, and email address.

5. Legal bases and reasons for processing personal data

The company processes your personal data for the purposes set out in this section and in accordance with the applicable legal basis.

Without a lawful basis, the Company cannot use your personal data. The legal grounds on which the Company is permitted to process your personal data are:

  • You have provided your consent to the processing of your personal data for one or more purposes. This includes situations where you submit personal information through the website so that we can transfer such information to a third-party trading platform.
  • The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve our services or to establish or defend legal claims.
  • Processing must comply with legal obligations.

Please contact us by email for more details about the processing required to protect legitimate interests.

Below is a list of the reasons and legal bases we rely on to use the information you provide to us. Personal data.

Scope
Legal basis

To share your personal information with third parties at your request to facilitate access to digital trading

Upon your request, we may collect your personal data and share it with third-party companies.

You have provided consent for the processing of your personal data for one or more purposes.

To address your requests, inquiries, or concerns, we may need personal data to assist with any questions you have about our services.

Processing is necessary for the legitimate interests pursued by the company or a third party.

To fulfill any legal, administrative, or judicial obligations, personal data is processed to meet applicable legal requirements.

Processing is required to ensure compliance with legal obligations.

To enhance Our Services, we may use Personal Data for performance and reliability improvements. This includes, among other things, crash and malfunction reports that we collect in relation to Our Services.

Processing is necessary for the legitimate interests of the company or a third party.

To Prevent Fraud and the Misuse of Our Services

Processing is necessary for the purposes of the legitimate interests pursued by the company or a third party.

To execute and manage activities consistent with our service requirements, including back-office operations, business development, strategic decision-making, governance and oversight, and related functions.

Processing is necessary for the legitimate interests of the company or a third party.

To inform decisions across a range of issues, we apply a variety of analytical methods, including statistical techniques and other evidence-based approaches.

Processing is necessary for the company’s legitimate interests or those of a third party.

To safeguard our assets, rights, and interests, as well as those of third parties, we have established measures to assert and defend legal claims. Personal data may be processed by us to protect our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.

Processing is required to pursue the legitimate interests of the company or a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers that support us, including hosting and storage vendors, processors of IP address information, and user experience analytics providers.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will provide to those third-party platforms the personal data you have supplied to us. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with related entities, affiliates, or business partners. Such sharing helps provide the Company with the capabilities and resources necessary to further enhance and improve the products and services it offers to its customers.

When necessary to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other official authorities.

We may additionally share your personal data with potential investors or purchasers, or with lenders to the company or any other group company, if such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and Third-Party Services

We may engage third-party services, such as advertising providers on our website or analytics companies. These providers may also use cookies or other technologies.

Cookies are small text files stored on your device whenever you visit or use this website. They collect information about your preferences and browsing behavior to enhance your experience, remember your settings across visits, and tailor products and services to your interests and needs. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. These are temporarily stored on your device and remain only until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period after you close your browser. They help the website recognize you as a returning user and make it easier for you to return to the site.

Types of cookies:

We may use them according to their intended purpose:

Type of cookie

Cookies are strictly necessary

Scope

These cookies are essential to enable access to the features you’ve requested and to help you navigate our website. We use cookies to deliver the information, products, and services you have requested.

They are necessary for your device to download and stream data. This enables you to move around the website, use its features, and return to pages you visited earlier.

Additional Information

Cookies gather personal information, including your username and the most recent login date, to verify that you are currently signed in to the site.

These are deleted when you close your web browser (session cookies).

Cookie type

Functionality cookies

Scope

Cookies allow us to recognize you each time you visit our site and also save your settings and preferences.

Additional Information

They remain valid until their expiry date and persist even after the browser is closed.

The cookie type

Cookies for performance

Scope

Cookies are used to collect statistical data about the site's performance and to help improve it. They also enable us to conduct analysis across our website.

Additional Information

Cookies store anonymous data that isn’t associated with any identified or identifiable natural person.

They can be deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or deleted

To block or delete cookies, adjust your browser’s settings. The links below provide instructions for several of the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all website functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the processing purposes described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we retain to confirm it is no longer needed.

9. Cross-border transfers of personal data to third countries or international organizations

Your personal information may be transferred to other countries (for example, to a third country outside the one where you reside) or to international organizations and jurisdictions. The Company takes all necessary steps to safeguard the personal data you provide and ensures that data subjects can exercise their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or an international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
  • The transfer is made under a legally binding, enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
  • The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These Clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details about the security measures it uses to protect your personal data when it is transferred to third-party countries or international organizations. To request this information, please email us at info@wealthwaydigital.uk

10. Protection of Personal Data

We have implemented appropriate organizational and technical measures to safeguard personal data. These measures are designed to prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be error-free. We also cannot be liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised access by third parties, or any other circumstances beyond our control.

If legal or other obligations beyond our control arise, we may be required to disclose your personal data to third parties, including public authorities. In these circumstances, we cannot control how those third parties protect your personal data.

No method of transmitting personal data over the Internet is completely secure. Accordingly, the Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to third-party websites and online services

The website may include links to third-party websites and applications. These sites and apps are not under the Company’s control. We are not responsible for the collection or processing of personal data by these third parties. This Policy does not apply to activities conducted through those sites or apps.

When you visit any third-party websites or apps, we recommend that you review their privacy policies before deciding to access or use their apps. We also suggest that you provide any personal data to them.

12. Changes to this Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the revised Policy on our website. When the changes are significant, we will also attempt to inform you through other appropriate channels and publish an announcement on our website. Unless stated otherwise, amendments take effect upon publication of the updated Policy.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of the personal data we collect about you, correct any errors, and delete any personal data we do not need. You may also limit certain types of processing of your personal information.

If you are a resident of the EEA, please refer to this page:

These rights are available to you with respect to the information you provide concerning your personal data. To exercise your rights, please submit a request by sending an email to the address indicated below.

Access rights

The Company can verify the accuracy of the personal data that are being processed about you. If they are, you may access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be supplied electronically upon request.

The right to access personal data must not conflict with the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit the scope of its response, as permitted by law.

Right to rectification

The Company has the right to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be rectified, taking into account the purposes of processing.

Right to Erasure

The following reasons apply: (a) the personal data are no longer needed for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing based on the legitimate interests pursued by us or a third party; (e) the personal data have been processed unlawfully; or (f) the personal data must be erased to comply with the company’s legal obligations.

This right is not applicable if the processing is necessary (a) to comply with a legal obligation imposed under European Union or Member State law; or (b) to establish, exercise, or defend legal rights, including initiating or responding to legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to restrict the processing of your personal data.

If you request that your personal data be restricted, such data may only be retained with your explicit consent, to establish, exercise, or defend legal rights or claims, to protect the rights and freedoms of another natural person, or where retention is necessary for reasons of important public interest within the European Union or any Member State.

Right to Data Portability

If processing is performed by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You have the right to request that your personal data be transferred directly from the company to another data controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability must not infringe the rights or freedoms of others.

Right to challenge

You have the right to object at any time to any use of your personal data based on the legitimate interests pursued by the company or a third party. This includes profiling based solely on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or if the processing is for the establishment, exercise, or defense of legal claims, we may continue; otherwise, we will stop.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may file an appeal with the relevant supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of personal data within the European Union.

Laws of the European Union and its Member States may restrict your rights concerning your personal data, as explained in this Section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the nature of the request and the volume of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

So long as it does not conflict with the provisions of Section 13 of the law, the information you request under your Section 13 rights will be provided free of charge. If the request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or confirming the requested action. We may also decline to act.

If we have any doubts about the identity of the individual who submitted your request, the company may request additional information to confirm and verify the identity of the requester before processing your request.